Terms of Service

1. Acceptance of Terms

By accessing or using PrivatClaw ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. PrivatClaw is operated by PrivatClaw ("we", "us", "our").

2. Description of Service

PrivatClaw is a SaaS platform that allows users to deploy and manage personal AI assistant instances. The Service provides infrastructure, configuration tooling, and access to AI models through a subscription plan.

3. Account Registration

• —You must sign in via Google OAuth to use the Service. You are responsible for maintaining the security of your account.
• —You must provide accurate information and keep it up to date.
• —One instance per account is allowed under the current plan structure.

4. Subscriptions and Billing

• —The Service is offered on a subscription basis. Billing is handled through Stripe.
• —Subscriptions renew automatically unless cancelled before the renewal date.
• —We reserve the right to change pricing with reasonable notice. Existing subscribers will be notified before any price changes take effect.
• —Refunds are handled on a case-by-case basis. Contact us at support@privatclaw.com within 7 days of a charge if you believe it was made in error.

5. Acceptable Use

You agree not to use the Service to:

• —Violate any applicable laws or regulations.
• —Send spam, unsolicited messages, or engage in harassment.
• —Attempt to reverse-engineer, hack, or disrupt the Service or its infrastructure.
• —Use the Service in a way that exceeds your plan limits or abuses shared resources.
• —Generate or distribute illegal, harmful, or abusive content.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by PrivatClaw and are protected by applicable intellectual property laws. You retain ownership of any content you configure within your instance.

7. Third-Party Services

The Service integrates with third-party providers including Stripe, Google, Fly.io, AWS, and AI model providers (Anthropic, OpenAI, and others). Your use of those services is governed by their respective terms of service and privacy policies. We are not responsible for the actions or policies of third-party services.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Use of the Service is at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, PrivatClaw shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the three months preceding the claim.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may cancel your subscription at any time through the billing portal. Upon termination, your instance will be shut down and data will be deleted per our Privacy Policy.

11. Changes to Terms

We may update these Terms at any time. We will notify you of significant changes via email or a notice within the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in the State of Delaware. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

13. Geographic Availability and Export of Services

The Service is available exclusively to individuals and legal entities located outside of Brazil. PrivatClaw does not offer, market, or provide the Service to residents, citizens, or companies domiciled in Brazil. Brazilian residents are not eligible to subscribe to or use the Service.

The results and benefits of the Service are fully rendered, utilized, and consumed outside of Brazilian territory. All contractual relationships established through these Terms are between PrivatClaw and foreign clients, and the economic effects of the services provided hereunder are realized exclusively abroad.

This Service constitutes an export of services under Brazilian law, specifically under the terms of Decreto-Lei nº 406/1968, Lei Complementar nº 116/2003, and applicable federal legislation regarding PIS and COFINS. No Brazilian tax obligations (ISS, PIS, COFINS) arise from the provision of the Service, as the service results are not utilized within Brazilian territory.

14. Contact

For questions about these Terms, please contact us at support@privatclaw.com.